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Returns and Exchange policy

We want you to love the accessory. If you are not entirely satisfied with your purchase you may return or exchange the item within 30 days of receiving it. Item must be in its’ original packaging and in perfect, unused condition. Sorry, shipping costs will not be refunded.

Our contact information:
Email us at info@okolo.com
Send your item to:
Okolo International Fashions LLC
21300 Victory blvd, suite 680
Woodland Hills, Ca, 91367

Non-returnable items:

Sale items
Gift cards
Downloadable software products
Some health and personal care items

There are certain situations where only partial refunds are granted: (if applicable) Book with obvious signs of use

- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

- Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send an email notification that we have received your returned item and an email verification of either an approval or rejection your refund.

Upon approval, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days to process. Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping Information

To return your product, you should mail your product to Okolo International Fashions LLC, 21300 Victory blvd, suite 680, Woodland Hills, Ca, 91367

Insure work for the full value with “tracking”. Returns lost in return shipping will not be refunded.

If you have any questions at all, Please don't hesitate to Contact us.